Precision’s own “Customer Relationship Management” (CRM) enabling direct, realtime customer input will be activated Spring of 2002.

(34.1) Contact Management with (Contact_Mngm_Database_db6)

(4.1) Managing Customer Input with CRM

Web based (activation Spring 2002)

(4.1) Contact Management : This is an internal database program which keeps track of Precision’s contacts with its customers. We are currently working to expand and revise this program to a full fledged CRM “ Customer Relationship Management” program.

Precision-New York 141W 36th Str 16th Fl New York, NY10018 T: 212 947 3167 F: 212 947 3186

Precision-San Francisco 1860 Verne Roberts C. Antioch, CA 94509 T: 925 753 1299 F: 925 753 1290